lower-your-bill-133x200-8-1Today I had to call my TV/Cable company…not one of my favorite things to do.  It turns out that they’ve been charging me monthly for equipment that I returned 6 months ago.  I know, I know!  I should have been carefully looking over my bill every month, but the days are long and we are all in a hurry.  Some months, I just want to be sure they are paid on time.  I want to pass on some lessons-learned.