Today I had to call my TV/Cable company…not one of my favorite things to do. It turns out that they’ve been charging me monthly for equipment that I returned 6 months ago. I know, I know! I should have been carefully looking over my bill every month, but the days are long and we are all in a hurry. Some months, I just want to be sure they are paid on time. I want to pass on some lessons-learned.
